Oricom Cordless Telephone eco50 User Manual

Oricom eco50 Series  
DECT Digital Cordless Phone  
USER GUIDE  
Keep this user guide for future reference.  
 
WARNINGS AND SAFETY INFORMATION 1  
recommended that you position the base unit at least  
one metre from such appliances.  
IMPORTANT  
• This telephone complies with applicable safety  
requirements for exposure to radio waves (EMR).  
The mean power of this telephone does not exceed  
20mW limit at which point testing is required.  
• The earpiece of the handset may attract small metal  
objects such as staples and pins. Care should be  
taken when placing the handset near these items.  
• Avoid exposure of this telephone to moisture or liquid.  
To prevent electric shock, do not open the handset or  
base cabinet.  
• Avoid metallic contact (e.g. metal clips, keys) between  
the battery contacts and charging conductors.  
• There is a slight chance that the telephone could be  
damaged by an electrical storm. It is recommended  
that users unplug the phone from the mains supply  
and telephone socket during a storm.  
• This telephone is not designed for making emergency  
telephone calls when the mains power fails.  
• Always have a corded phone available to be able to  
make and receive calls to emergency services if the  
mains power fails.  
• Do not use your telephone during an electrical storm  
thunderstorm as it is possible to get an electric shock.  
• Do not use the handset in an explosive hazard area  
such as where there is gas leaking.  
• Follow the local regulations regarding the disposal of  
your packing materials, exhausted batteries and used  
phone. Wherever possible, recycle those materials.  
• We advise that this phone should not be used near  
intensive care medical equipment or by persons with  
pacemakers.  
• Clean with a dry, soft, lint-free cloth. Never use cleaning  
agents, particularly aggressive solvents.  
• Refer to information contained in White pages directory.  
• This phone is designed for connection to a PSTN  
telephone line or an analogue extension port of a  
PBX system. If you connect this device to a digital  
extension of a PBX, damage may result to the PBX.  
• Because the phone works by sending radio signals  
between base station and handset, wearers of  
hearing aids may experience interference in the form  
of a humming noise.  
Your phone can interfere with electrical equipment  
such as answering machines, TV and radio sets,  
clock radios and computers if placed too close. It is  
CAUTION  
Use only the mains adaptors supplied with this product.  
Incorrect adaptor polarity or voltage can seriously  
damage the unit.  
!
Adaptor for base unit and charger:  
Input: 100~240VAC 50Hz/60Hz 100mA Output: 6.5VDC 200mA  
 
2 GETTING STARTED  
Installation and Charger  
WARNING  
1. Connect the mains adaptor (supplied)  
to the socket on the back of the base  
unit and to the wall mains supply.  
2. Connect the telephone cord to the  
phone socket on the back of the base  
unit and into the wall phone socket.  
DO NOT USE STANDARD/ALKALINE BATTERIES IN  
THIS PRODUCT, AS THERE IS A RISK OF EXPLOSION  
AND/OR INJURY. USE ONLY NI-MH RECHARGEABLE  
BATTERIES AS SPECIFIED IN THIS USER GUIDE.  
CONTACT ORICOM FOR REPLACEMENT BATTERIES.  
!
RISK OF EXPLOSION IF BATTERY IS REPLACED BY  
AN INCORRECT TYPE.  
Never use non-rechargeable batteries. Use recommended  
type supplied with this product.  
3. Insert 2 rechargeable Ni-MH AAA  
batteries (included), observing the  
correct polarity, into the battery compartment on the  
handset. Slide the battery door firmly into place.  
• Never use alkaline or lithium batteries.  
• Do not dispose of the batteries in a fire, as they can  
explode.  
4. Place the handset on the charging cradle and charge  
the batteries for a full 15 hours before using it for the  
first time.  
• Do not open or mutilate the battery. Released  
electrolyte is corrosive and can cause damage to the  
eyes or skin. It can be toxic if swallowed.  
• Avoid contact with metal objects when handling the  
battery. These objects could short out the batteries or  
cause the conductor to overheat resulting in burns.  
Note:  
It may take some time for the cordless handset to power  
up, and it may get warm during initial charge. This is  
normal.  
• Do not attempt to recharge the battery cell by heating  
it. Sudden release of battery electrolyte can cause  
burns or irritation to the eyes or skin.  
• Observe the proper polarity, or direction, of any battery.  
Reverse insertion of the battery cell can result in  
leakage or explosion.  
Tip!  
It is good practice to put the cordless handset on the  
charging cradle when it is not in use to ensure that the  
handset is always fully charged.  
• Remove the batteries if you do not plan to use the  
product for several months at a time.  
• Follow the local regulations regarding the disposal of  
your packing materials, exhausted batteries and used  
phone. Wherever possible, recycle those materials.  
 
GETTING STARTED 3  
Pack contents  
Purchasing additional handsets  
Depending on the model you have purchased this pack You may expand your eco50 by adding more handsets  
should contain the following items:  
(eco5050WH). These can be purchased separately from  
the retailer where you purchased the product, or directly  
from Oricom (Australia). The eco50 can accommodate a  
total of 5 cordless handsets.  
If any of these are missing, please contact Oricom directly.  
eco50-1  
eco50-2  
Base units  
1
1
0
1
1
1
1
2
1
1
1
1
Important:  
Do YoU HaVE BroaDBanD/aDSL?  
If you do, you must connect an in line filter (not supplied) between  
the telephone socket and your eco50 base to ensure that your  
broadband and eco50 will work properly. If you do not install the filter  
you will experience interference on the eco50 and your Broadband  
may suffer dropouts. Please refer to the user guide of the in line filter  
for installation.  
Cordless handsets  
Charging cradle and power adaptor  
Power adaptors  
Line cord  
User guide  
Handset Rechargeable AAA  
Ni-MH Batteries (1.2V 500mAh)  
2
4
 
GETTING STARTED  
Your cordless handset  
1 Talk  
2 Left / Recall / Dial mode  
3 Handsfree  
4 Phonebook  
5 Right / CID (Caller ID)  
6 Intercom  
1
2
3
4
5
6
7
7 Delete / Mute  
8 Numeric keys  
9
/ Ringer Off (On)  
*
8
10 Ringer Melody / Ringer Volume / Receiver Volume  
11 # / Keypad lock  
11  
12  
9
12 LNR (Last Number Redial) / Pause /Long (Short)  
flash  
10  
 
GETTING STARTED ꢁ  
Understanding the cordless handset display  
Left Arrow / Phonebook records are being  
reviewed  
Battery level (3 bars fully charged)  
Ringer is turned off  
Speakerphone on  
Keypad lock  
Connected to telephone line  
Flashes when there is an incoming call  
X appears: microphone muted  
Caller display  
Antenna in range / out of range  
Intercom call to another handset  
Right Arrow / Message waiting  
 
6 BASIC OpERATION  
During standby  
Answering an incoming call  
When there is an incoming call, the phone rings and flashes  
Note:  
on the display. If a CID record is received,  
caller information is displayed.  
flashes and the  
If the power is not connected to the base unit.  
The cordless handset CANNOT operate.  
1. Press [  
2. Press [  
] key to answer the call.  
] key again to end the call.  
Cordless handset's LCD display  
HANDSET 1 : Handset number  
: Current battery level  
Making an external call  
Normal dialling  
: A constant signal icon indicates the  
cordless handset is linked to the base unit.  
When signal icon is flashing the handset  
needs to be re-registered.  
1. Press [  
] key.  
2. Enter a telephone number. If you enter more than 12  
digits, you only see the last 12 digits on the display.  
3. Press [  
] key to end the call.  
Pre-dialling  
1. Enter a telephone number.  
2. When necessary, press [ ] to erase the digit individually.  
Note:  
The signal icon will also flash if the handset is out of range.  
3. Press [  
4. Press [  
] key to dial.  
] key to end the call.  
 
BASIC OpERATION ꢂ  
Mute feature  
Checking the signal strength  
Place a call on hold so that the caller will NOT be able to The signal icon  
displays the link status between your  
hear you but you can still hear the caller.  
handset and the base unit. A steady icon means your  
handset and the base unit are linked. A flashing icon  
means your handset and the base unit are not linked.  
During talking mode,  
1. Press [  
] key on the handset to mute the call,  
is  
If you move too far away from the base unit while you are  
on the phone, you will hear warning tones notifying you that  
your handset is almost out of range – lost link. Take your  
handset closer to the base unit or your call may be cut off  
shortly after the warning  
shown on the display.  
2. Press [ ] key again to resume the call.  
Handset range  
Your eco50 handset has a range of up to 300 metres  
outdoors and up to 50 metres indoors, in ideal conditions.  
Note:  
If your handset has lost the link with the base, you will not  
be able to make or receive calls. You will also not be able  
to carry out many of the phone functions and features.  
If you carry the handset too far away from the base, you  
may go out of communication range and the antenna icon  
will flash on the display.  
If you are already on a call and move out of range, the call  
quality will degrade as the range limit is reached and the  
call may be disconnected. You will need to move closer  
to the base to be able to continue the call and make any  
further calls.  
Important notE:  
Emergency Call. This telephone is not designed for making  
emergency telephone calls when the power fails. Alternative  
arrangements should be made for access to emergency services.  
 
BASIC OpERATION  
Recall selection  
Handsfree mode  
You can use the Recall button on your telephone when using During talking or standby mode,  
your network operator's services such as call waiting etc.  
A subscription may apply for these services. Contact your  
network operator for more information. If this is not working  
correctly, change the setting using the instruction below:  
1. Press [ ] key to switch to speakerphone mode.  
2. Press [ ] key again to cancel this feature.  
Volume adjustment  
Selecting recall duration:  
During standby mode adjust the handset ringer volume.  
1. Press and hold [  
] for 3 seconds.  
1. Press [ ] key.  
2. Press [ R/ ] or [  
2. The display will show “Lor “S”  
(L: New Zealand ; S: Australia).  
\
] key to adjust the handset  
volume level, there are 5 volume levels and Volume off  
for selection.  
During handset talking mode adjust the handset receiver  
volume.  
Press [  
] key repeatedly to adjust the handset volume  
level (5 volume levels).  
 
CALLER ID OpERATION 9  
If you subscribe to your telephone operators service 1. Press [ R/ ] key.You will hear a dial tone.  
(charges may apply), numbers of the incoming calls will be  
displayed on the screen and stored in the call log (please  
consult your telephone service provider for details).  
2. Press [ 2 ] to put the current call on hold and talk with  
the second caller.  
3. Repeat steps 1-2 to swap between the two callers.  
The eco50 series can store the last 20 calls including: the  
record number, date/time, and phone number (up to 24  
digits for the cordless handset).  
Review Caller ID records  
During standby mode,  
When you have new/unanswered calls,  
flashes on the  
cordless handset. If a call has been answered, then the call  
is set to old call.  
1. Press [  
\
] key to display the latest call. The following  
will appear on the display.  
45748888  
Call waiting (Australia only)  
You can use the recall function to answer a second call  
while you are on the phone. However this service needs to  
be turned on. For example, to turn on Telstra’s Call Waiting  
service:  
If the list is empty, NO” is shown on the display.  
2. Press [  
] key to view the data and time of the CID.  
3. Press [  
\
] key to view to the previous call.  
1. Press [  
] on the cordless handset to wait for dial tone  
Press [ R/ ] key to view the next call.  
then press [ ] [4] [3] [#].  
Only when the network sends the time/date together with  
the telephone number! On some networks with caller ID,  
time and date will not be displayed.  
2. You will hear a service tone then press [  
] again.  
Take two different calls at the same time  
During a call, you will hear two loud beeps periodically to  
notify you of another incoming call. If you wish to answer  
this call,  
 
10 CALLER ID OpERATION  
Store a CID number  
Delete CID record(s)  
You can save a CID record into the Phonebook/Direct While you are viewing the CID record that you wish to  
memory provided that it contains a valid phone number and delete,  
the Phonebook/Direct memory is not full.  
Press and hold [ ] key for about 3 seconds.  
While you are viewing the CID record that you wish to save,  
Note:  
1. Press and hold [  
] key for about 2 seconds. The  
If there are no more CID records, a message “NO” is  
displayed.  
following will appear on the display.  
_
45748888  
Calling a number from the CID records  
2. The space after the last digit of the CID will blink, and  
press the numeric keys to edit the CID number and then  
When you are viewing the CID records,  
1. Press [  
2. Press [  
\
] or [ R/ ] key to scroll to desired number.  
] key. The number will be dialled automatically.  
press [  
] key to confirm.  
3. Press the numeric keys to edit the memory location  
(0-9) where you want to store the number. If you made a  
mistake, press [ ] key to edit it.  
4. Press [  
mode.  
] key again to confirm and go back to standby  
The record is now saved into the phonebook. Then it goes  
back to the call log.  
 
LNR FuNCTION (LAST NuMBER REDIAL) 11  
2. The space after the last digit of the Redial number will  
Redial the last number  
blink, and you can press numeric keys to edit the Redial  
number. Then press [ ] key to confirm.  
Your cordless handset stores the last 3 external numbers  
dialled, up to 24 digits per number. If the number exceeds  
24 digits, the last 24 digits will be stored to memory.  
3. Press the numeric keys to edit the memory location  
(0-9) where you want to store the number. If you made a  
mistake, press [ ] key to edit it.  
During standby mode,  
4. Press [  
mode.  
] key again to confirm and go back to standby  
1. Press [  
2. When necessary, press [  
selected your desired number.  
] key.  
] key again until you have  
The record is now saved into the phonebook. Then it goes  
back to the call log.  
3. Press [  
] key to dial.  
Or  
Delete last number dialled  
1. Press [  
2. Press [  
] key.  
While you are viewing a previously dialled number that you  
wish to delete,  
] key to redial the last number.  
Press and hold [ ] key for about 3 seconds.  
Store the last number dialled  
While you are viewing a previously dialled number that you  
wish to save,  
Note:  
If there are no more LNR records, a message “NO” is  
displayed.  
1. Press and hold [  
] key for about 2 seconds. The  
following will appear on the display.  
_
45748888  
 
12 phONEBOOk  
Add new records  
Review / Edit / Dial stored Phonebook  
records  
You can store up to 10 phonebook records in each handset.  
Each record can contain up to 24 digits per number.  
During standby mode,  
During standby mode,  
1. Press [  
] key. The following will appear on the display.  
1. Press and hold [  
the display.  
] key until the  
icon appears on  
2. Press the numeric keys to enter the telephone number.  
If you made a mistake, press [ ] key to edit it. Press  
and hold [ ] key to delete the entire number.  
2. Press the numeric keys to view the stored records.  
3. Press [ ] key to dial the number.  
3. Press [  
] key to confirm.  
4. Press the numeric keys to enter the memory location  
(0-9) where you want to store the number.  
5. You will hear a confirmation beep.  
The record is now saved into the Phonebook. Then it goes  
back to standby mode. Repeat step 1 to 5 to add another  
record.  
While you are viewing the record that you wish to edit,  
1. Press and hold [ ] key. The following will appear on  
the display The space after the last digit will blink.  
.
_
245748888  
2. Press [ ] key to erase the last digit, or press and hold  
] key to erase the entire digits.  
3. Press [ ] key to confirm.  
[
 
CORDLESS hANDSET OpERATION 13  
1. Press and hold [ ] key.  
Voicemail indication – network service  
2. Press [ R/ ] or [  
\
] key to select the melody option  
(1 to 9 for adjustment).  
Note:  
3. Press [ ] key to confirm.  
Volcemail Indication Service. Requires subscription with  
your netwok service provider.  
Handset ringer volume  
During standby mode,  
Voicemail indication is a visual voicemail alert. On this  
1. Press [ ] key. Display shows the current volume level.  
2. Press [ R/ ] or [  
phone, you will see an envelope  
icon when there is a  
\
] key to select the volume level.  
voicemail waiting in your service providers mailbox.  
There are 5 levels for adjustment: 1 (lowest) to 5 (highest)  
and Volume off (the [  
display).  
3. Press [ ] key again to confirm.  
] icon will be shown on the  
Retrieving voicemail(s)  
To retrieve your voicemail(s), consult your service provider.  
Clearing the voicemail indicator  
Handset ringer On / Off  
During standby mode, press and hold [  
between ringer On/Off.  
After checking your voicemail(s), the voicemail indicator  
will be cleared automatically after receiving a signal  
from the network. You can clear the voicemail indicator  
manually if it fails to reset.  
] key to switch  
1. Remove the batteries of the handset unit. Wait for 30  
seconds. Insert batteries again, the voicemail indicator  
will be cleared.  
appears whenever the ringer is Off.  
Handset ringer adjustment  
Note:  
Handset ringer melody  
There is no ringer on the base unit.  
During standby mode,  
 
1ꢀ CORDLESS hANDSET OpERATION  
2. Key the handset number (1, 2, 3, or 4) you wish to  
Multi-handset Operation  
transfer.  
Your eco50 series phone can have up to 5 handsets  
registered to the base unit. Each handset has its own number  
HS-1, HS-2, HS-3, HS-4 and HS-5, shown on the left-hand  
side of the display.With 2 or more handsets you can:  
3. Press [  
] key to exit Intercom mode and return to  
standby mode.  
Conference calls  
This function allows 3 parties (yourself + external call +  
intercom call ) to be connected at the same time.  
Make intercom calls while on an external call  
Switch between an external call and intercom call  
Transfer an external call from one handset to another  
Set a 3-way conference call between yourself, an  
external call and intercom call  
During external call,  
1. Press [ INT ] key. The following will appear on the display.  
Note:  
• A maximum of 1x external call and 2x intercom calls can  
take place at the same time.  
• If you make an external call + another handset is on line  
= result in a busy tone.  
You can make an intercom call when the other handset is  
in progress.  
2. Key the handset number (1, 2, 3, or 4) you wish to invite  
to the conference.  
3. Then you can have an intercom call with HS-x.  
4. At this moment, you can press and hold [INT] key for 3  
seconds to go to 3-way conference call.  
Call transfer between cordless handsets  
During external call,  
Cordless handset keypad lock  
During standby mode,  
1. Press [ INT ] key. The following will appear on the display.  
1. Press and hold [  
] key to lock the keypad.  
2. To release keypad lock, press and hold [  
seconds.  
] key for 3  
 
CORDLESS hANDSET OpERATION 1ꢁ  
3. Enter the base pin code (0000). If the pin is wrong, the  
handset will restart searching for the base.  
Note:  
When the keypad is locked, [  
be used to answer an external or intercom call.  
] key and [ INT ] key can  
4. When the handset is registered, it will show “HS”  
followed by the handset number.  
Note:  
Registration  
If the base is full and cannot add any more handsets, you  
will hear a tone. See the next section to remove a handset.  
Register new handsets on the eco50 base  
The handsets which come in the same pack are already  
registered to the base. If you buy new handsets. You need  
to register them before use.  
Remove handsets  
During standby mode,  
1. Press and hold the [  
\
] key for 3 seconds, then press  
1. Charge the batteries (for 15 hours).  
2. Register the handset (to the base unit).  
and hold the [ ] key for 3 seconds.  
2. Enter the default value 0000. If the pin is wrong, the  
handset will go back to standby.  
3. Press the numeric keys (1-4) to enter the handset number  
you want to remove.  
4. The unit will go back to standby if the removal is  
successful.  
Each base can register up to 5 handsets.  
During standby mode,  
1. Press and hold the [  
the [ ] and [ ] icons flash, then press and hold the  
] key for 3 seconds. The following will appear on  
\
] key for 3 seconds until both  
[
the display.  
Note:  
You can only remove other handsets in your system but  
you are not able to remove the handset you are using.  
2. Press 1 and the handset begins to search for the base.  
 
16 AppENDIx  
Troubleshooting  
Problem  
Possible cause(s)  
Solution(s)  
No dial tone on the  
cordless handset.  
1. The base unit is not properly connected.  
2. Too far from the base unit.  
3. Battery charge is low.  
1. Check CONNECTION to power and telephone line.  
2. Move handset CLOSER to base unit.  
3. CHARGE battery.  
4. Incorrect battery polarity.  
5. Re-register handset.  
4. RE-INSERT batteries and check + and .  
5. Handset not registered.  
Antenna symbol is  
flashing.  
1. The handset is not registered. If the handset 1. REGISTER the handset.  
is unregistered, it displays UNREGISTERED.  
2. Move CLOSER to the base unit.  
2. The handset is out of range.  
3. Check power CONNECTION to the base.  
3. The product is not properly connected.  
No beep when the  
cordless handset is  
placed on the charger.  
1. The handset is not placed properly on the  
charger.  
2. Charging contacts are dirty.  
3. No power connection to base unit.  
4. The handset’s power is turned off.  
1. Lift handset off the charger carefully and REPOSITION  
correctly.  
2. CLEAN charging contacts with a clean and dry cloth.  
3. Check power CONNECTION to the base.  
4. CHECK batteries.  
Handset charged for 24 1. Handset battery is defective or faulty.  
1. REPLACE with new AAA rechargeable Ni-MH  
batteries.  
2. CHECK to make sure the battery icon is scrolling.  
3. RE-INSERT batteries and check + and .  
4.Check power CONNECTION to the base.  
hours but Battery icon  
remains empty.  
2. Handset is not placed properly on the  
charger.  
3. Battery installed incorrectly.  
4. The product is not properly connected.  
 
AppENDIx 1ꢂ  
Problem  
Possible cause(s)  
1. Battery is empty.  
2. The product is not properly connected.  
1. Interference from nearby electrical appliance. 1. Try a different connection point, one that is away from  
Solution(s)  
No symbol on the  
display.  
1. CHARGE battery.  
2. Make sure your product is properly PLUGGED-IN.  
Bad audio quality  
(crackles,echo, etc.).  
other electrical appliances.  
2. Install the base unit in a DIFFERENT room OR use  
EXTENSION leads.  
2. Base unit is installed in a room with thick  
walls.  
3. The handset is too far from the base unit.  
3. Move CLOSER to the base unit.  
4. Ensure a in-line ADSL filter is installed on all phone  
sockets between wall plate and your phone.  
4. If you have Broadband/ADSL you need a in  
line filter (not supplied).  
Caller ID does not work. Service not activated.  
Check your SUBSCRIPTION with the SERVICE provider.  
Phone does not ring  
when a call comes in.  
1. The ringer is off.  
2. Too many phones are sharing the same  
phone line.  
1. Turn ON the ringer.  
2. Disconnect some of the phones from the phone line.  
3. Check base unit CONNECTIONS.  
3. Base unit not plugged in.  
Keypad does not work.  
Keypad may be locked.  
UNLOCK the keypad.  
Busy tone + in use light 1. Other handset may still be connected.  
1. Check ALL handsets and END all calls.  
2. Check CONNECTIONS to wall and base.  
on.  
2. Check power supply connection.  
Can’t transfer a call.  
1. Handset is busy.  
2. Handset is out of range.  
3. Wrong handset number.  
1. Check ALL handsets and END all calls.  
2. Move handset CLOSER to base unit.  
3. Check HANDSET NUMBER.  
Handset registration  
fails continuously.  
The base memory may be full.  
Delete un-used handset and try again.  
 
1ꢃ AppENDIx  
Problem  
Possible cause(s)  
2nd call service can be activated.  
Solution(s)  
Cannot make/answer a  
2nd call  
Check with your service provider. Check the recall  
selection is correct.  
Note:  
If none of the above solutions help, reset your phone by disconnecting the mains power from the base and removing batteries  
from handset/s. Reconnect after 15 minutes.  
Alternatively please contact Customer Service on 1300 889 785.  
 
AppENDIx 19  
Product Specifications  
Phone – Oricom eco50  
Frequency range  
Channel bandwidth  
Operating range  
Specifications  
1.88-1.897 GHz (bandwidth=20MHz)  
1.728 MH  
Up to 300m outdoors, up to 50m indoors  
Up to 100 hours  
Standby time  
Talk time  
Up to 10 hours  
Temperature time  
Operating 0ºC to 40ºC  
Storage -20ºC to 60ºC  
Compatibility  
Only GAP compatible DECT phones  
Up to 5 handsets per base  
Up to 4 bases per handset  
5 polytones + 4 monotones only  
Multiple handset capability  
Multiple bases  
Ringer melodies  
Included Accessories  
Battery charge time  
15 hours  
Rechargeable batteries  
AAA Ni-MH 1.2V 500mAh  
Mains power supply for base unit and charger  
Input: 100~240VAC 50Hz/60Hz 100mA; Output: 6.5VDC, 200mA  
 
20 AppENDIx  
(iii) any un-controlled external cause to the phone not  
functioning including but not limited to electricity  
failure, lighting, over voltage;  
(iv) non adherence by you to the warnings in the User  
Guide and the User Guide generally;  
(v) modification to the product or services carried out  
to the product by anyone other than Oricom or on  
Oricom’s behalf.  
Warranty Information (Australia)  
(a) Warranty  
Oricom warrants that the product is free from defects in  
materials and workmanship for a period of 12 months  
effective from the date of purchase. This warranty in  
no way affects your statutory warranty under the Trade  
Practices Act 1974 or any other similar legislation. It is  
important that you read the Warranty Card as it contains  
full and additional details of the warranty, limitation  
of warranty and conditions for receiving the warranty  
services during the warranty period. The Warranty  
Card is located in the package. If you cannot locate the  
Warranty Card, please contact our Customer Support  
Service on 1300 889 785.  
Oricom will not be liable for consequential losses including  
loss of profits arising from a cause of action in contract, tort  
or any other statutory or common law (except where a statute  
or any law prohibits this exclusion). The warranty does not  
extend to damage caused by misuse, negligence, excessive  
voltage, faults on the telephone line or lightning. This warranty  
in no way affects your statutory rights. Full details of the  
warranty are contained in the enclosed warranty card.  
(b)Exclusion and limitation of liability.  
Oricom will not be in breach of a warranty or condition  
expressly stated in this User Guide or the Warranty  
Card or implied by the Trade Practices Act and excludes  
any liability arising under any statutory or common law  
for damages or any other remedy if the damage occurs  
as a result of:  
(i) failure by you to follow the instructions in the User  
Guide for the installation and proper functioning of  
the product;  
(ii) negligence on your part or misuse by you of the  
product;  
 
CuSTOMER SuppORT 21  
If you feel this product is not working correctly please To order spare parts additional handsets, replacement  
consult the user guide and ensure that you are using the batteries and in case of any technical issues you may have  
product in accordance with the instructions. Remove all with this product please consult our website for further  
extra telephone equipment and connect only this telephone information or send us an email for a prompt response to  
directly to the telephone socket. If the fault is still present, your enquiry.  
connect another telephone (if available) to the telephone  
In the unlikely event of a fault developing, please contact us  
socket. The results will show you whether the fault lies with  
for assistance. If the product is then found to be faulty you  
this unit or with the telephone line.  
will be asked to return it directly to us with a copy of the  
If the product is working correctly the fault is on the purchase receipt.  
telephone line. Please contact your network operator for  
assistance.  
 
Australia  
New Zealand  
Oricom International Pty Ltd  
Locked Bag 658  
Atlas Gentech (NZ) Limited  
Private Bag 14927  
South Windsor, NSW 2756  
Panmure, Auckland  
Customer Support  
Email: support@oricom.com.au  
Phone: 1300 889 785  
Customer Support  
Email: support@atlasgentech.co.nz  
Phone: 0900 50 025 (Toll Call)  
Fax: (09) 574 2722  
Fax: (02) 4574 8898  
 

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